Introduction

Welcome to our e-commerce website for the sale of wine in Albania (hereinafter referred to as “the Website”). This Privacy & Cookies Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Albanian data protection laws.

1. Data Controller

The data controller responsible for your personal data is “ENOTECA VINI DEL PIEMONTE”, located at “BULEVARDI BLU, RR. BAVARIA, KAMËZ, TIRANË”, Albania. For any inquiries regarding your personal data, please contact us at info@enotecavinipiemonte.com.

2. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, surname, date of birth.
• Contact Information: Email address, telephone number, postal address.
• Payment Information: Credit/debit card details, billing information.
• Account Information: Username, password, purchase history.
• Technical Data: IP address, browser type, operating system, device information.
• Usage Data: Information about how you use our Website, products, and services.

3. How We Use Your Information

Your personal data may be used for the following purposes:

• Order Processing: To process and deliver your orders, manage payments, and communicate order-related information.
• Account Management: To create and manage your user account on our Website.
• Customer Support: To provide customer service and support, address inquiries, and resolve issues.
• Marketing Communications: To send promotional materials, newsletters, and information about our products and services, provided you have given your consent.
• Legal Obligations: To comply with legal and regulatory requirements, such as tax and accounting obligations.
• Website Improvement: To analyze usage and improve the functionality and user experience of our Website.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party, such as fulfilling your orders.
• Legal Obligation: Processing is necessary to comply with legal obligations, such as tax laws.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, provided that your interests and fundamental rights do not override those interests.
• Consent: Processing is based on your consent, particularly for marketing communications. You have the right to withdraw your consent at any time.

5. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, shipping, and marketing.
• Legal Authorities: Government authorities or law enforcement officials if required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the involved parties.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the applicable legal requirements.

7. Your Rights

Under Albanian data protection laws, you have the following rights regarding your personal data:

• Access: The right to request access to your personal data.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal data, subject to legal obligations.
• Restriction: The right to request restriction of processing under certain conditions.
• Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Objection: The right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at info@enotecavinipiemonte.com.

8. Cookies

Our Website uses cookies to enhance your browsing experience and provide personalized services. A cookie is a small text file that is stored on your device when you visit a website. Cookies allow the Website to recognize your device and remember your preferences.

Types of Cookies We Use

• Technical Cookies: Essential for the proper functioning of the Website and to provide the services you request. These include session cookies that maintain your login status and preferences.
• Analytical Cookies: Used to collect aggregated data on Website usage, such as the number of visitors and how they navigate the site. This information helps us improve our services. We use tools like Google Analytics for this purpose.
• Functional Cookies: Remember your preferences and choices to enhance your experience, such as language selection and items added to your shopping cart.
• Profiling Cookies: Used to create user profiles and deliver content tailored to your interests, including targeted advertising.

Third-Party Cookies

We may allow third-party service providers to place cookies on your device for analytical and advertising purposes. These third parties include:

• Google Analytics: For website usage analysis.
• Social Media Platforms: Such as Facebook and Instagram, to enable content sharing and interaction.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View Cookies: See what cookies are stored on your device.
• Delete Cookies: Remove cookies stored on your device.
• Block Cookies: Prevent cookies from being placed on your device.

Please note that disabling cookies may affect the functionality of our Website and your user experience.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Website and indicating the date of the latest revision. Your continued use of the Website after the effective date of the updated policy constitutes your acceptance of the changes.

11. Contact Us

If you have any questions or concerns about this Privacy & Cookies Policy or our data practices, please contact us at:

ENOTECA VINI DEL PIEMONTE
BULEVARDI BLU, RR. BAVARIA, KAMËZ, TIRANË, ALBANIA
Email: info@enotecavinipiemonte.com
Phone: +355 069 5114110

By using our Website, you acknowledge that you have read and understood this Privacy & Cookies Policy and agree to the collection, use, and processing of your personal data as described herein.